pgbt Platform Account Terms

Account opening on pgbt starts with email verification, identity documents (government ID and proof of address), and selection of a deposit method from our eight payment channels: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet. When you join pgbt, you accept our terms governing sportsbook betting on football leagues (Liga 1, Piala AFF, Champions League), live-dealer casino play, slot games, and esports markets. Our terms describe account ownership, funds management, betting rules, dispute resolution, and jurisdiction restrictions.

We, pgbt, operate our platform in jurisdictions where local law permits online entertainment. Your access depends on your location. We enforce IP-based geofencing and reserve the right to restrict or terminate accounts that breach jurisdiction rules or our service terms. This page outlines those obligations and our commitments to you as an account holder.

Our terms are not negotiable templates — they reflect our actual operational framework. We write them in plain language so users understand their rights and responsibilities. If you disagree with any term, do not open an account.

Account ownership and eligibility

To open an account on pgbt, you must be of legal age in your jurisdiction and a resident of, or accessing from, a location where our services are permitted by law. We do not offer pgbt services in jurisdictions where online gaming is prohibited. You are responsible for verifying compliance with your local law before accessing our platform.

Your account is personal and non-transferable. You alone are responsible for all activity under your email and password. We do not allow account sharing, account sales, or proxy use. If we detect shared login patterns or unauthorized access, we may freeze or terminate your account without refund.

During account creation, you must provide accurate personal information. This includes your legal name, date of birth, government ID number, and proof of address. False or misleading information is grounds for account closure and fund forfeiture. We cross-check your identity against our compliance database before you withdraw funds.

Account Verification: Our process of confirming your identity via government ID and address proof; required before any withdrawal.
Jurisdiction Check: Our IP-based geofencing that confirms you are accessing pgbt from a permitted location.
Account Closure: Our right to suspend or terminate your account if you breach terms; may result in fund forfeiture.

Deposits, withdrawals, and fund management

You fund your pgbt account by selecting a payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer via mobile banking, local payment, online payment, e-wallet) and confirming the amount. Deposits are non-refundable once processed — we do not reverse deposits to your payment method. Your balance on pgbt is held in our system as account credit, not as a separate bank account.

Withdrawals are available only to verified accounts. You request a withdrawal through our account interface, select a destination payment method, and confirm the amount. We process withdrawal requests within one business day. Settlement to your payment method depends on your provider — mobile wallets may settle instantly or within hours, while bank transfers typically require one to two business days.

We charge no withdrawal fees. Payment providers (mobile banking, local payment, banks) may deduct their standard transaction costs; we add no surcharge. Your pgbt balance updates immediately when a withdrawal is approved; you can track settlement status in your transaction history.

Note: Deposits are final. We do not reverse completed deposits even if you place them in error. Withdrawals require full account verification and may be subject to anti-money-laundering holds if we flag suspicious activity.

Sportsbook betting and odds

Our sportsbook accepts wagers on football matches across Liga 1, Piala Indonesia, Piala AFF, Piala Asia, Champions League, and other tournaments. We display odds before you confirm a bet. Those odds are locked the moment you place your wager. If odds change after confirmation, your original odds apply.

We accept bets up to the moment a match begins. Live-betting markets remain open during the match depending on event flow. We reserve the right to suspend markets temporarily during technical issues, if odds become unreliable, or if we detect suspicious betting patterns (such as late-match sudden shifts in volume).

All sportsbook bets resolve according to official match results. We use data from official league sources (Liga 1, AFC, UEFA) to determine outcomes. If a match is abandoned, postponed, or voided by the league, we refund bets on that fixture or void the wager per standard sports-betting practice.

Casino games, slots, and live-dealer play

Our live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger) and slot games settle instantly upon outcome. We do not hold bets or delay payouts. Casino game outcomes are determined by certified random-number generators (RNG). We publish the return-to-player (RTP) rate for each game; this is the theoretical long-term payout percentage, not a guarantee for individual sessions.

Slot games like Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways each display their RTP and volatility rating. We do not manipulate games per user, session, or balance. Over many sessions, results trend toward the published rate.

Live-dealer play requires real-time interaction with a dealer in a third-party studio. We do not control dealer conduct or broadcast quality, but we hold our studio providers to service standards. If a live table disconnects or malfunctions, we refund the affected bet.

Bonus terms and promotions

We do not offer fixed-amount bonuses ("our welcome offer free") or guaranteed percentages ("our matching offer"). Any promotional offer we publish displays terms clearly — wagering requirements, game restrictions, and expiration dates. We reserve the right to withdraw promotions at any time. Bonus credits are use-it-or-lose-it; we do not convert unused bonuses to cash.

If we identify a user exploiting a bonus through abuse (e.g., claiming the same bonus multiple times via different accounts, betting minimum amounts to work through wagering requirements with minimal risk), we may void the bonus and close the account.

Dispute resolution and complaints

If you dispute a bet outcome, a casino result, or a withdrawal delay, contact our support team via email with your account ID, transaction ID, and a description of the issue. We investigate within five business days and respond with our findings. Our investigation is final — we do not escalate disputes to external arbitration. Your only recourse if dissatisfied is to close your account and request remaining balance withdrawal.

We keep records of all bets, game outcomes, and transactions. You can review your full account history in your dashboard. If you identify an error in our favour (e.g., an overcharge or misapplied payout), we credit the difference within one business day.

Account suspension and closure

We reserve the right to suspend or close your account immediately and without refund if you: breach these terms, provide false identity information, use pgbt from a prohibited jurisdiction, engage in suspected fraud or money laundering, place bets indicating match-fixing or inside information, or violate any applicable law. Suspension is permanent unless we explicitly agree to reinstate you.

You may request voluntary account closure at any time through our support team. We process your closure request within three business days. Upon closure, your remaining balance is returned via your registered withdrawal method. Closed accounts cannot be reopened.

Jurisdiction and governing law

Our services are available only where local law permits. We do not operate in jurisdictions where online gaming is prohibited. Your use of pgbt indicates acceptance that: (a) our services are available only where applicable law permits, (b) you are responsible for verifying compliance with your jurisdiction's law, and (c) we are not liable for any legal consequences arising from your unauthorized access from a restricted jurisdiction.

We operate from a jurisdiction outside Indonesia. Our terms are governed by the laws of that jurisdiction, not Indonesian law. Disputes are resolved under our terms, not under Indonesian consumer protection law or any other local statute. By opening a pgbt account, you waive rights to local legal remedies and agree to our dispute framework.

Jurisdiction Notice: Our services are available only where local law permits. You are responsible for verifying that access and use comply with your own jurisdiction's regulations. We enforce IP-based geofencing; circumventing it violates our terms and may result in account suspension.

Summary of key obligations

When you join pgbt, you agree to: provide accurate identity information, comply with jurisdiction restrictions, manage your funds responsibly, accept sportsbook odds and casino outcomes as final, respect our dispute process as non-negotiable, and acknowledge that account suspension or closure may result in fund forfeiture. We commit to processing deposits and withdrawals promptly, encrypting your data, publishing odds and game rates transparently, and investigating disputes in good faith. Our terms are enforceable; breach may result in immediate account closure and permanent loss of funds.

These terms were last updated on the date shown on this page. We reserve the right to modify them at any time. Continued account use after changes indicates acceptance of new terms.

Data protection and privacy on pgbt

We collect personal information (name, email, government ID, address) for account verification and regulatory compliance. We encrypt data in transit using TLS and store it in secure systems. We do not share your personal data with third parties except where required by law or for payment processing.

You can request a copy of your personal data held by pgbt at any time. Contact our support team; we provide a download within ten business days. You may request deletion of non-essential data, though we retain transaction records for seven years per anti-money-laundering regulations.