pgbtPrivacy Policy

This page describes what data we collect when you use pgbt and how we keep that information protected. We at pgbt treat your privacy seriously. When you open an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), or place bets on Liga 1, Piala AFF, Champions League, or our other sportsbook markets, we collect personal and financial information. We use that data only for account management, fraud prevention, regulatory compliance, and platform operation.

Our servers sit outside your jurisdiction. Your data may be stored and processed internationally. We encrypt sensitive information in transit and at rest. We do not sell user data to marketing companies, advertisers, or other third parties. We share data only with payment processors, anti-fraud vendors, and legal authorities when required by law.

You have rights over your personal data — you can request copies, correct inaccuracies, and request deletion of non-essential information. This policy explains those rights and our obligations to you as a pgbt user.

What data we collect on pgbt

We collect data in several categories. First, account information: your email address, legal name, date of birth, phone number, and government ID number (KTP, passport, or equivalent). Second, address information: your residential address, city, province, and postal code — required to verify you are accessing pgbt from a permitted jurisdiction and for anti-money-laundering compliance. Third, financial data: your payment method details (bank account number, mobile wallet ID), deposit and withdrawal amounts, and transaction history.

Fourth, activity data: every bet you place, every game you play, every deposit and withdrawal, login timestamps, and your IP address. Fifth, device data: your browser type, operating system, device model, and mobile app version if you access pgbt through our app. We collect this data automatically through cookies, server logs, and analytics libraries.

We do not collect sensitive health data, biometric data, or payment card numbers directly — payment processors handle card data separately under their own encryption. We do not monitor your webcam, microphone, or location in real time, though we detect your general location via IP geofencing to enforce jurisdiction restrictions.

KYC (Know Your Customer): Our identity-verification process requiring government ID and address proof to comply with anti-money-laundering regulations.
Cookies: Small files stored on your device that help us recognize you, remember your preferences, and prevent fraud.
IP Geofencing: Our system that detects your location via IP address and restricts access if you are outside a permitted jurisdiction.

How we use your data

We use account information (name, ID, address) to verify your identity, create your pgbt account, and process deposits and withdrawals. We use payment data to route your deposits to the correct wallet or bank account and to detect duplicate accounts or fraudulent transfers.

We use activity data (bet history, game play, login patterns) to analyze your account for fraud — for example, if we detect sudden withdrawals after rapid-fire losses, we may flag the account for anti-money-laundering review. We use device and IP data to prevent account takeover, detect bot activity, and enforce jurisdiction restrictions.

We do not use your data for marketing emails, behavioural advertising, or personalized recommendations. We do not profile you based on your betting patterns to predict future behaviour. We do not sell or license your personal data to external companies.

Note: We may use anonymized and aggregated data (e.g., "X% of users deposit via e-wallet") for business analytics and product improvements; this does not identify you personally.

Third-party processors and data sharing

We share your data with third parties only as necessary for platform operation. Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and the banks online payment, e-wallet, mobile banking, local payment) receive your payment details to complete transactions. These processors operate under their own privacy policies; we recommend reviewing them. Our anti-fraud vendor receives your transaction patterns and IP address to flag suspicious activity. Our live-dealer studio partners receive your account ID (not your full name or ID number) to admit you to live casino tables.

We share data with legal authorities only if compelled by court order, search warrant, or valid legal process. We do not voluntarily report user activity to government agencies unless you have violated local law and we are legally obligated to disclose.

We use third-party analytics services (such as Google Analytics) that collect your browsing behaviour on pgbt. You can opt out of these services through your browser settings. Our servers and data storage are hosted by international cloud providers; your data may be stored in datacentres outside your country.

Your rights on pgbt

You have the right to request a copy of all personal data we hold about you. Contact our support team with your account ID; we provide a download within ten business days in standard format. You have the right to correct inaccurate data — if your address or email is wrong, update it through your account settings or contact support.

You have the right to request deletion of non-essential personal data. We will delete your phone number, address, and device history upon request, but we retain your name, ID number, and transaction history for seven years to comply with anti-money-laundering regulations and tax law. You have the right to close your pgbt account at any time; we delete your login credentials but retain transaction records.

You have the right to data portability — if you request it, we export your account data (bets, deposits, withdrawals) in a portable format. You have the right to object to our processing of your data; if you object to fraud detection, for example, we will not flag your account — but this may increase your risk of financial loss due to unauthorized access.

Cookies and tracking on pgbt

We use cookies to store your login session, remember your language preference, and track your navigation within pgbt. Essential cookies are required for the platform to function — these cannot be disabled. Analytical cookies track your page views and interaction patterns; you can disable these in your browser settings without affecting core functionality.

We use a cookie called `pgbt_session` to keep you logged in. This cookie expires after subject to verification of inactivity for security. We use cookies called `pgbt_language` and `pgbt_timezone` to personalize your interface. Third-party services (Google Analytics, Cloudflare) may place cookies on your device; review their privacy policies for details.

You can clear all cookies from pgbt at any time through your browser settings. Clearing cookies will log you out and require you to log in again on your next visit.

Data retention and deletion

We retain account information (name, ID, address) for the lifetime of your pgbt account plus seven years after closure, per anti-money-laundering law. We retain transaction records (deposits, withdrawals, bets) for seven years for tax and regulatory purposes. We retain device and IP logs for one year, then delete them. We retain email and chat support transcripts for two years, then delete them.

When you request account closure, we mark your account as inactive immediately. Your login credentials are deleted within one business day. Your personal data (name, address) is retained for the required seven years but is not accessible through any pgbt interface. After seven years, we purge all personal data permanently.

Security and encryption

We encrypt all data transmitted between your device and pgbt servers using TLS 1.2 or higher. This means your login credentials, payment information, and bet data are encrypted in transit and cannot be intercepted by third parties. Your password is hashed using bcrypt; we do not store your plaintext password. Your payment card details and OTP codes are passed directly to payment processors through secure channels and are never logged on pgbt servers.

We maintain firewalls, intrusion detection systems, and regular security audits. Our database is encrypted at rest. Access to user data is restricted to essential pgbt staff on a need-to-know basis. If we detect a data breach, we notify affected users via email within 72 hours and notify legal authorities if required.

Note: No online system is non-specific info secure. We implement industry-standard protections, but we cannot guarantee absolute protection against all attacks. We recommend using a strong password and enabling two-factor authentication if available.

Children and minors

pgbt does not knowingly collect data from users under the legal age in their jurisdiction. If we discover a minor has opened an account, we close it immediately and delete their personal data. Parents or guardians who believe a minor has accessed pgbt should contact our support team urgently.

Updates to this policy

We may update this privacy policy at any time. We post the updated policy on this page with a new effective date. Continued use of pgbt after changes indicates acceptance of the new policy. If we make material changes (such as selling user data, which we do not plan to do), we notify all users via email at least 30 days in advance.

Contact us about privacy

If you have questions about our privacy practices, wish to exercise your rights, or believe we have mishandled your data, contact our support team via email. Include your account ID and a clear description of your request. We respond within five business days. If you are unsatisfied with our response, you may file a complaint with your local data-protection authority (if your jurisdiction has one).

Summary of our privacy commitments

We collect personal, financial, and activity data only to operate pgbt, verify your identity, prevent fraud, and comply with law. We use industry-standard encryption and access controls. We do not sell your data or use it for marketing. We respect your rights to access, correct, and delete your information. We retain data only as long as necessary — typically seven years for transaction records, shorter periods for cookies and logs.

Our servers sit outside your jurisdiction; your data may be processed internationally. Payment processors, anti-fraud vendors, and legal authorities may access your data under strict conditions. You can contact us at any time to exercise your privacy rights or ask questions about how we handle your information.

This privacy policy applies to all users of pgbt across all supported regions — Jakarta, Surabaya, Bandung, Medan, and other permitted jurisdictions. Our policy complies with applicable data-protection laws where we operate, but we are not subject to any single country's data law. By using pgbt, you acknowledge that your data is processed internationally and accept our privacy practices as outlined on this page.